Steps to Follow when You have been Hacked
You face the possibility of being hacked. This shall be followed with you panicking as you try to understand what just happened. You face so many options in such a predicament. Here are the things you need to focus on to get back on track.
Start by not panicking. As much as this may seem hard, you need to do so if you are to regain control of the situation. If you are a member of a network, you need to take your machine offline. Check to see that you have disconnected from either Wi-Fi or a physical connection. You need to tell then the IT team of what is going on.
This is when you turn off the computer and remove the hard drive, to keep the virus from further corrupting it. If you do not know how to ask for help. This is when you connect the hard drive to a clean computer and try to save what you can off it. You then need to wipe that data safe, in the cloud, a new hard drive, or a CD.
Proceed to wipe the hard drive clean, remaining anything in it. It can now be reconnected and your software reinstalled. Whatever time this takes, you shall now be dealing with a clean computer. You need to first update the anti-virus in it. Make sure you are using the best antivirus there is. Such a cost is justified. You shall discover more about it here.
You then need to change all passwords for every service you use. The hack may have been to get a hold of that info. You need to make sure anything they have is not usable.
You also need to check other accounts, such as online shopping ones. There have been hacks where your addresses are changed to new ones owned by the hackers. You should go through your social media accounts to be sure no malicious messages were sent on your behalf. You need to let your contacts know that you had been hacked, so they do not comply with any strange requests. Check also for the presence of new accounts in your name.
You then need to back up and store all your files safely. You need to do so for any chance you may be hacked in future. The best backup is one that shall keep updating itself as time goes.
You should find out more on what they were after. For a business, they may have been after money, but also your business account information. You shall need expert help to figure out what it is they could have wanted. This site shall prove handy for you to learn more about it.