We provide resources and information to help Canadians get their businesses going and growing. We have found Tricor to be a professional and dynamic group. Their knowledge and value added services truly benefit the client. We first started out relationship with Tricor in year 1996. It is reassuring to know that we can count on the helpful and experienced staff to ensure our secretarial works are always in order and prepared on time. They have been quick and efficient in answering all our technical queries.
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Additionally, newer technologies such as service-oriented architectures (SOA), virtualization , cloud computing , portal frameworks , grid architectures , and mashups within an organization make troubleshooting and monitoring of business services very difficult. 5 A single business process or service may be supported by a number of composite applications, all of which could be dependent on a diverse set of distributed computing and communications elements. 6 An isolated issue anywhere in this complex web may impact one or more tasks in the business process. Traditional network management systems and technology-centric monitoring approaches are incapable of determining the business impact of an issue in such a complicated infrastructure environment. This has given rise to application performance management and the real user monitoring (RUM) technology that now monitors the end user experience (EUE) in real-time.