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Hosted PBX is a service where the call platform and PBX features are hosted offsite at PrimeLink’s facilities. The business end users connect via IP to the provider for voice service. This phone system can reduce your monthly bill tremendously compared to a traditional business phone system.
ITIL, the most widely accepted approach to IT service management, helps organizations use IT to realize business transformation and growth. Incident management is closely tied to other service management processes including problem and change management. Automating incident and problem management … Read MoreRead More →