Business

Business ServiceWhether serving public sector organisations, owner managed businesses, private individuals or listed companies with overseas operations, our goal is to help our clients achieve their ambitions. An integrated solution, bringing together the best-in-class productivity of Office 365 with advanced security and device management capabilities to help safeguard your business. Support services and strategy planning to ensure your school ICT meets or exceeds the current curriculum, allowing you to focus on the fundamental priority of Teaching and Learning.

If you’re a business owner, at some point you’ll need to deal with customer returns. No matter the size of your business, USPS Returns® services can help facilitate quick, easy, and hassle-free returns for you and your customers. Choose from several services based on your business’s needs and get flexible return label options, varying delivery speeds, and the ability to ship at a Post Office, from a Self-Service Kiosk, or online with scheduled Package Pickup.

As information technology in organizations grew more complex, it became evident there was a need for a more elaborated way to manage it. With the evolution of it capabilities from exotic additions in an otherwise human based process to full blown services available on demand as the organization requires, the challenge for effective it management has become to align technical capabilities with business goals and strategies. The purpose of this research is to go over the different paradigms focused on managing IT services based on business objectives. We first present a baseline concept of some relevant terms such business service and business service management, to ease the overview of several frameworks. We then describe one direction to which current research in the field is heading and finally we present a set of criteria we use to evaluate and compare all the considered frameworks and find their weaknesses and strengths.

Beyond better response to an incident after the fact, IT operations can be more proactive in analyzing the configuration of the service to identify single points of failure. The capability to view historical configuration information and changes is also provided so IT operations can trace outages to specific changes on specific components over a defined period of time. This is great news for challenged operations teams as we all know that maximizing service availability is one of the most critical IT objectives.

Repeating last year’s very successful event, CIPS-Switzerland is teaming up with the Technologie Forum Zug and the Economic Promotion team of the Kanton Zug for this special Procurement & Supply Chain (P&SC) event. Speakers include leaders from companies with regional or global headquarters in the Canton around the theme of Going Digital, flowdays took place with a booth to represent the disruptive approach lean-agile procurement.