Rapid technological advancements, growing competition and increased customer expectations have made a marketer’s job tougher than ever before. When planning change, questions arise about who will be impacted by those changes. Which business services will be offline due to server or router maintenance? Who does the IT team need to notify about the impending maintenance, which business owners will be impacted? With a service-aligned approach, IT knows which business owners to alert ahead of time and to keep updated on status.
A BSM approach can be used to understand the impact of business needs on IT Services and infrastructure , helping in the process of planning to ensure the portfolio of Business Services and IT Services aim to support these changing needs and objectives. This approach also helps to understand how technology, including incidents, changes and new developments, impact the business and customers. BSM can provide a dynamic method for linking key service components and capabilities to the goals of the business. It can help prioritize the activity and response of IT staff and service providers based on business priorities, and identify the impact and cost of service outages.
We support small business owners, entrepreneurs and inventors like you. Our team are on hand all day, six days a week, to help you take the right steps to start up, protect and grow your business. BSM allows IT departments to operate by service rather than by individual configuration items or technology silo, enabling prioritization of efforts, ultimately improving the service that is delivered to the business or organization.
Prione has the experience and the technology to help SMBs quickly and seamlessly start their online business without the usual heavy investment required in traditional retail. Depending on the nature of your business, your Products and Services section could be very long … Read More..Read More →